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Our Managed Method: Administration
Outsource. Outperform. Outprofit.
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Unlike most Commerce Service Providers, ServerWise continues to serve you after your commerce solution is developed. Our managed services reach to where many companies find themselves spending more time than they want or can afford-on staffing and managing their online initiative. ServerWise frees you from this administrative burden with thorough solutions that consider all the intricacies of e-commerce and how they can bring never-before-possible operational efficiencies in the following ways:
Easy Online Administration
Tailored and customized to your business, employees and customers is the ServerWise Administrative Console known as the WiseConsole. This browser-based utility is a secure method by which your employees can interact with your ServerWise powered commerce site, customers and orders. Through the WiseConsole you will find managing your orders and satisfying your customers easier than ever before. The WiseConsole provides for complete management of your site in an easy-to-use and friendly software package.
Order Management
Manage orders, print invoices and automatically generated packing slips, check on the status of an order and process returns. Your employees may even contact your customers directly in regards to their order.
Customer Relationship Management
View your current sitewide analytics in realtime. See who is online, what they are looking at and what is currently in their shopping cart. Access your Live Help utility, trouble ticket system and even send out a customized email newsletter to all subscribers.
Tax & Exports
Digital River also integrates Order Management services with stringent export controls and transaction management options, including VAT and other requirements for international business.
Risk Management & Fraud Prevention
When your site generates orders, our security and fraud elimination systems can take over, ensuring you won’t be vulnerable to online perpetrators trying to help themselves to your bottom line and proprietary information.
Sitewide Controls
Enable multiple currencies and languages, view your affiliates and automate affiliate payouts, generate analytics, create specials and discounts and much more via the WiseConsole. Your account manager will also happily handle the above mentioned needs of your company should you require it at no additional charge.
More Information
Outsourcing for Enterprise Web Commerce - learn more about our process, the advantages of choosing ServerWise Outsourcing and in-depth comparison charts.
Outsourcing for Small and Medium Sized Businesses - find out how ServerWise can get you started with a successful million-dollar website and commerce strategy for as little as $99 a month and $600 start-up fee.
Get started by contacting us today and we will build an outsourcing solution to fit your budget and your business needs.
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