Is the AMS secure?
Absolutely. In fact on the ServerWise.com website we utilize bulletproof hosting methods and IBM eSecurity software to ensure that your data is kept safe and secure at all times.
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Do I have to use the online support desk?
No. You may call ServerWise Support toll-free 24/7 (toll-free number is included in your welcome package) or you may choose to email ServerWise Support directly. At ServerWise we understand that we are not the only web-hosting provider out there, you have many options and though we like to think that we offer better prices and much better service we are committed to providing you with the most flexible support options and tech-help available. We are at your service 24 hours a day including all holidays and you may reach us via email, telephone or support desk.
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What will my username be for the AMS?
Your username will be the email address you used during the signup process. This makes it easy for everyone to remember their username. Should you wish to change or update your email address at any point simply click on Update My Information in the AMS and change your email address. You will then be asked to log back in with the new email address.
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Do I have control over my password?
Absolutely. We want to keep it simple and convenient for you! By logging into your AMS you will see a Change My Password link, simply enter your current password, the one you would like to change it to and verify your new password, hit Submit and your password will be updated immediately.
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